We challenge you to find another computer consulting firm in the South Carolina area that would dare to make these promises:

1. We’ll Respond Within 2-Hours or Less.

   When you call us with a computer problem, your phone call will be either answered immediately or returned within 2 hours or less by an experienced technician who can help.

2. Lightning Fast Repairs.

   You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician to resolve your problems.

3. No Geek Speak.

   You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will explain things in a way that’s easily understood and comprehensible.  We avoid the “geek speak”!

4. We aim for 100% Satisfaction.

   You deserve complete satisfaction with our products and services.  You will be happy with our services without question.

5. No Unpleasant Or Unexpected Surprises.

   You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.

6. All Projects Completed On Time and On Budget.

   When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some less qualified technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we have the goal of having your project done ON TIME with no excuses.

7. No Sales Guys!

   Once you become our client, you’ll NEVER have to deal with someone trying to upsell you or get you to buy something you don’t need. We won’t ever make you pay or buy more than you absolutely need to.

8. Accurate Billing.

   Every bill you receive from us will be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.